Hearing Aid Fitting and Real Ear Measures

Our audiologist custom programs the hearing aids you have chosen together. Using real ear measures the audiologist measures the sound level at your eardrum to ensure you are receiving the exact amount of sound need to correct your hearing. They will also conduct a technical assessment to ensure they are functioning correctly in your ears and coach you through use and on-going maintenance. During the first several weeks, your audiologist will schedule follow-up appointments for any consequent adjustments to your device settings that may be needed or to answer any questions you may have while you adapt to your new life in high definition sound.

Maximizing your benefit from hearing aids

Maximum benefit happens when your hearing aids are fit and adjusted to work for your specific hearing profile. While many of our competitors use a “best guess” estimate based on your hearing test results, at Marin Hearing Center our audiologists measure and adjust your hearing aids with state-of-the-art equipment. Our precise fitting methods mean that you will have the best possible sound quality and hearing improvement with hearing aids fit in our clinic. Your audiologist will adjust the hearing aid’s sound using a computer along with a microphone placed in the ear canal. Called real ear measurements and/or speech mapping, the microphone measures exactly how much sound is delivered to your eardrum by the hearing aid. Your audiologist then uses sophisticated computer software to modify the amplified sound so that it more closely matches your prescribed fitting targets. No guesswork or estimates, we can measure exactly how much improvement the hearing aids are providing.

Counseling on the use and care of hearing aids

One of the most important keys to successful hearing aid services is making sure you know exactly how to insert and use your hearing aids properly. Your audiology team will coach you on what to expect and provide instructions and information about using hearing aids. You will be confident that you know how to insert them in your ears and use them on your own. If you have a cell phone, we can help you download the hearing aid apps and pair the hearing aids to your cell phone. No do-it-yourself approach needed and if you have questions, your audiology team is just a phone call or email away. We offer a generous 45-day 100% money-back guarantee.

Follow-up Care

We will review with you what to expect during the first two weeks of hearing aid use and strategies you may use to adapt to hearing again. (Sounds in your normal environment might be surprising!) We usually see you for a follow-up appointment two weeks after your fitting (or earlier if you have questions or concerns) to see how you are doing with your new devices. Any of the following may happen at your first-check appointment: Your audiologist may adjust the programming of your devices or add additional programs for specialized situations like restaurants, lectures, or concerts. We will address any problems or questions you may have had during your first two weeks of hearing aid use. It is important that you wear your new hearing aids as much as possible. You will be hearing many new sounds and daily use gives your brain a chance to acclimate to all the new sounds it will be receiving.

Hearing Aid Cleaning & Repair

When you purchase your hearing devices from Marin Hearing Center, any programming changes or adjustments are complimentary. Even if your hearing changes in a year or two, you can be assured your audiologist will program your hearing aids accordingly, all at no extra charge to you. As with all electronics, hearing aids require care and maintenance.  Your audiology team will discuss and demonstrate proper daily care as well as maintenance techniques and maintenance products. Our service to you also includes complimentary cleaning of hearing devices purchased from us. Hearing aids have small electronic components and do occasionally need to be repaired. Most hearing aids that we fit come with a 2-3 year manufacturer warranty. If covered under the warranty, there are no extra fees to have your hearing aid repaired. If the hearing aids are out of warranty or you purchased the hearing aids elsewhere, there is a charge to repair the hearing aids. We work with many different manufacturers so even if you purchased your hearing aid from another hearing center, we will likely be able to send it for repair for you.

We provide ongoing adjustments, in-house cleaning and maintenance at no charge with your hearing aid purchase to ensure you receive optimum performance and benefit from your devices. We encourage all our patients to come in for regular follow-up and cleaning.