Reviews

Great cusomer service-0+ mn

Kim Hoppin is a great audiologist. I have been extremely happy with her level of professionalism and her expertise. She is very patient and understanding which is really hard to find in a medical clinic these days. She is also very friendly and easy to talk to. I have been very happy with her services and strongly recommend her.

I'm absolutely delighted that I chose Marin Hearing Center. Andy Valla's professionalism, expertise, & and patience through the entire process were extraordinary. The results I have already experienced with my devices far exceeded my expectations. I have already recommended Andy to several of my friends & will happily continue to do so.

Highly recommend this company. Kim and Robin are both consummate professionals--thorough, kind, and caring. This is my first experience with hearing aids (I'm losing the high end which affects my listening in group settings), and though I paid a little more than I might have online, the time and attention to getting the right device for me, and getting it fitted properly was well worth it. Kim let try out a demo set of Widex aids for about 6 weeks, long enough to get comfortable with the fit and the changes in sound. She was easy to negotiate with around price....I'm a happy customer. Thanks, Kim & Robin

I was very impressed by Andrew Valla and his staff. He was patient, attentive with probing questions and answers. One of the best experiences I've had with a medical professional - would high recommend.

Marin Hearing Center and Dr. Valla have been incredibly helpful, effective and generous. I have nothing but praise for their services. I consider myself incredibly lucky to have received Dr. Valla's first-rate care. Highest recommendations!

SUCH great things to say! I was so impressed. I never write reviews but I genuinely had an amazing experience here and had to write one. The doctor was genuinely interested and talked with me about everything, explained what all the graphs meant, and was overall so nice. Can't recommend enough! Also I didn't feel rushed through at all like at many other dr appts, it was so great he really took his time and did a thorough job. It was great.

I’m posting this review for my wife Mary Alatorre who appreciated Dr Bernard with the Marin Hearing clinic. Great place, clean and Dr Bernard was very thorough with the process of having her ears checked for audio specifics. After testing, Dr Bernard precisely explained the results. I’m not a candidate for hearing aids at this time, but made an appointment for next year.

Thank you Dr Bernard!

Let’s face it hearing aids are expensive- and when investing in them you want to feel comfortable with the audiologist that you choose - I can unequivocally say that dr Andrew Valla is superb in every way —/he spends a ton of time explaining in simple lay men’s terms what’s the aids can do for you .I would highly recommend him to anyone that asks me where I bought my hearing aids - his office staff is terrific and during these Covid times they are extremely careful with staggering appointments -use of masks hand sanitizers etc - I’ll be a fan for years to come -/ so happy to have found him

Just had a situation where I had to get in quick and find a solution to help with my Mom's hearing loss (she was here visiting and literally couldn't have conversations with my kids anymore). Kim got me in really quickly and we had a solution within 48 hours. Kim was kind and dealt really well with my stubborn mom 😉 Her and her whole staff are wonderful. Kim went above and beyond for us in many ways to help us out. Kim actually answered the phone and emails directly - amazing. She is knowledgable and professional and tries to find the right solution for the situation. Couldn't be happier - highly recommend.

Very friendly and warm scene, and perhaps the only doctor's office in the world with coffee and chocolate truffles in the waiting room. Kim knows her stuff, and sympathizes with old musicians and their audio ghosts. A great combination of professionalism, compassion and just general niceness!

I am a professional musician, so my hearing is very important to me. This place was great. They have high tech equipment that was able to test which frequencies my ear plugs were canceling and not canceling out. They also tested background noise, my ears' ability to hear different types of speech and taught me about how a combination of antioxidants can help prevent hearing loss.

I saw Joseph when I was there and he was very friendly and knowledgeable. Would highly recommend this place.

Let’s face it hearing aids are expensive- and when investing in them you want to feel comfortable with the audiologist that you choose - I can unequivocally say that dr Andrew Valla is superb in every way —/he spends a ton of time explaining in simple lay men’s terms what’s the aids can do for you .I would highly recommend him to anyone that asks me where I bought my hearing aids - his office staff is terrific and during these Covid times they are extremely careful with staggering appointments -use of masks hand sanitizers etc - I’ll be a fan for years to come -/ so happy to have found him

My husband is Dr. Valla's patient, and has this to say, "Dr. Valla listened carefully to my concerns and resolved my needs clearly and concisely in language I could understand. I highly value seeing Dr. Valla, and I would heartily recommend him to anyone needed hearing assistance."

Superb service and care. I have seen 3 other audiologists and this one is absolutely the best

Dr. Andrew Valla is an immensely knowledgeable hearing specialist. I went to his office with a tinnitus problem and a significant decline in my hearing, especially in my right ear and in higher frequency sounds. Dr. Valla analyzed the problem with sophisticated computer-backed equipment and fitted me with devices that restored my hearing. It took several steps, however, and I was welcomed back at no additional cost to examine the issues and adjust the device programming until everything was right. My hearing aids are "tuned" for my needs and are completely invisible in my ear canals. Marin Hearing Center has been great for me.

Andy is excellent, attentive, understanding and knows his stuff

After a difficult few weeks dealing with sudden hearing loss in my left ear, I felt welcomed and secure in their capable hands.
The test was through and the outcome showed further investigation was necessary.
After all other tests are completed I will most definitely return for hearing aid/aids.
I would definitely recommend this practice.

Wonderful and pleasant experience. All questions & concerns addressed and answered. Very professional staff that made sure you were making the right choices. I highly recommend these people.

My doctor is so knowledgeable that he was able to see me through some serious learning curves. I highly recommend the Marin Hearing center, they not only know how to help you but they also take the time to make sure you know also. I walk out of their office feeling upbeat everytime knowing I got the best from them.

Very attentive professionals. I have been their patient for over 3 years. This is a small practice with staff that clearly cares about us patients. I am using high level hearing aids which they provided. One stopped working. I called late in the afternoon, asked for an appointment and was told just come when possible. Next day I arrived in at 9 am. Robin, the office manager, took my devices, tested them, discovered the problem device had a broken wire, which she replaced immediately. I was out the door in 15 minutes. after a few days I realized the new wire was shorter than the original. I returned to the office and Robin installed a longer wire. Out the door in 9 minutes!