Reviews

5 star ratingAfter going to another audiologist and having an unsatisfactory experience, husband went to see Dr. Valla. Dr. Valla was so thorough and completely committed to helping my husband. After testing, Dr. Valla ordered a hearing aid and microphone for my husband. My husband has nearly no hearing in one ear. These aids have made it possible for him to have strong hearing; they have greatly enhanced my husband's life.
Dr Valla's receptionist Robin goes out of her way to be helpful.
The entire office experience with Dr. Valla has been excellent.
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Bonnie C. Avatar
Bonnie C.
4/05/2019
Very friendly and warm scene, and perhaps the only doctor's office in the world with coffee and chocolate truffles in the waiting room. Kim knows her stuff, and sympathizes with old musicians and their audio ghosts. A great combination of professionalism, compassion and just general niceness!
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Jeb Harrison Avatar
Jeb Harrison
3/07/2019
5 star ratingMy Dad Ray (age 74) was visiting from out of town and we stopped into this beautiful office for a hearing test. The staff offered us herbal tea, and Kim was very patient. The art and decor were very nice, easy parking in the back. NOT your typical medical office.

If you or a family member need their hearing tested, look no further than Marin Hearing Center!
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Mark C. Avatar
Mark C.
10/30/2012
Talk about custom care! Drs. Kim and Andy listen carefully, get to know you as a person. They custom fit, they make sure everything works, and welcome return visits to make double-sure that the hearing aids support your individual life-style. Friendly, patient, expert--how could it be better?
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Michael Fischer Avatar
Michael Fischer
2/15/2019
I had struggled for years with a hearing aid that didn't match my needs. I went to Marin Hearing and Emily put me through a thorough set of diagnostics and provided a solution that is orders of magnitude better. I can highly recommend Emily - the results are fantastic.
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S M. Avatar
S M.
7/25/2026
Working with Dr. Valla and Marin Hearing Center for the past two years has been incredible. He brings so much experience and care to every appointment. I can't overstate how pleased I am with how we are working together to address my significant hearing issues thanks to his expertise and care.
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David Eddy Avatar
David Eddy
6/18/2020
Wonderful and pleasant experience. All questions & concerns addressed and answered. Very professional staff that made sure you were making the right choices. I highly recommend these people.
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Nancy W. Avatar
Nancy W.
8/04/2025
5 star ratingI went here to get custom ear plugs. The entire experience was rewarding. I scheduled the appointment over the phone. Robin was accommodating, personable and efficient. My appointment was on time and I had my earplugs in less than a week. They are incredibly comfortable. This is the third place I have been for earplugs. It is by far the cleanest, most informed and reasonably priced place. Thank you for the outstanding service.
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Sam M. Avatar
Sam M.
2/15/2018
5 star ratingAn exceptional place: professional, personable, and patient service that really aims to personally cater to your hearing issues, with care and kindness.
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Renee E. Avatar
Renee E.
9/14/2022
I found Marin Hearing Center via an online search and based on all the positive reviews decided to have my first hearing test in MANY years there. I'm super impressed and would recommend this place to anyone -- in addition to testing my hearing, discussing most likely recent episodes of vertigo and onset of tinnitus, I got some great overall fitness tips from the doc who is also a triathlete! Very glad to have found Marin Hearing Center.
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Maida Lynn Avatar
Maida Lynn
3/21/2019
Dr. Valla & Robin- the Dynamic Duo of Audiology is back!
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Robt. Meave Avatar
Robt. Meave
10/08/2019
Dr. Andrew Valla is an immensely knowledgeable hearing specialist. I went to his office with a tinnitus problem and a significant decline in my hearing, especially in my right ear and in higher frequency sounds. Dr. Valla analyzed the problem with sophisticated computer-backed equipment and fitted me with devices that restored my hearing. It took several steps, however, and I was welcomed back at no additional cost to examine the issues and adjust the device programming until everything was right. My hearing aids are "tuned" for my needs and are completely invisible in my ear canals. Marin Hearing Center has been great for me.
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Robert Eves Avatar
Robert Eves
2/21/2019
Great cusomer service-0+ mn
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Alan Blumenthal Avatar
Alan Blumenthal
1/14/2020
SUCH great things to say! I was so impressed. I never write reviews but I genuinely had an amazing experience here and had to write one. The doctor was genuinely interested and talked with me about everything, explained what all the graphs meant, and was overall so nice. Can't recommend enough! Also I didn't feel rushed through at all like at many other dr appts, it was so great he really took his time and did a thorough job. It was great.
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a Avatar
a
5/17/2022
Andy Valla is the best. He grasped all the advantages I was looking for in hearing aids and my fears. The entire staff is clients first and first class.
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Danny S. Avatar
Danny S.
7/28/2022
Very competent and friendly staff and audiologists
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Pablo B. Avatar
Pablo B.
8/08/2023
Andrew likes to be called Andy!
Not only is Andy just a great guy, the amount of knowledge he shared and the education he gave me was invaluable. It took us awhile to find the devices that really worked for me, but the options and thus, the choices he patiently provided to me were amazing. I had not been to an audiologist (in my many years of having to see audiologists) who spent the time and effort in giving me the gift of markedly better hearing than that which I had prior to finding this office! High recommendations!!
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Diane P. Avatar
Diane P.
6/24/2026
5 star ratingI was very impressed by Andrew Valla and his staff. He was patient, attentive with probing questions and answers. One of the best experiences I've had with a medical professional - would high recommend.
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B T. Avatar
B T.
3/29/2019
5 star ratingI first contacted Marin Hearing to get support for a hearing aid issued to my 92-year-old father by the Veterans' Hospital Auditory dept. in SF. Although we weren't customers when I walked in I was treated like one. Excellent support by Robin at the front desk who handled our needs expertly, quickly repairing my father's device (no charge). Also, because my father recently had a poor experience with a similar business in Marin, Robin's support made the experience even more appreciated. A simple act that had a big impact and created a new loyal customer. Thanks Again!
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John R. Avatar
John R.
9/18/2022
Let’s face it hearing aids are expensive- and when investing in them you want to feel comfortable with the audiologist that you choose - I can unequivocally say that dr Andrew Valla is superb in every way —/he spends a ton of time explaining in simple lay men’s terms what’s the aids can do for you .I would highly recommend him to anyone that asks me where I bought my hearing aids - his office staff is terrific and during these Covid times they are extremely careful with staggering appointments -use of masks hand sanitizers etc - I’ll be a fan for years to come -/ so happy to have found him
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Susan G. Avatar
Susan G.
2/26/2021
Having suffered from a severe hearing loss for many years, the only thing standing between me and the need for a cochlear implant is the great team at the Marin Hearing Center. Dr. Andrew Valla is a highly skilled audiologist with extensive experience in the nuances and complications of the major hearing aid systems. He is highly adept at fine tuning the instruments to obtain the optimal overall hearing improvement while carefully observing the sound quality and comfort level for the end user. Andrew is personable, generous and will work tirelessly toward a positive outcome. Robin, the office manager, makes sure that the operation runs smoothly and efficiently. This is undoubtedly the best option for hearing assistance in Marin county.
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Dale S. Avatar
Dale S.
9/21/2020