Reviews

Very friendly and warm scene, and perhaps the only doctor's office in the world with coffee and chocolate truffles in the waiting room. Kim knows her stuff, and sympathizes with old musicians and their audio ghosts. A great combination of professionalism, compassion and just general niceness!

This is a great team-Kim, Andrew and Robin are dedicated to giving you the best possible service and fit for your hearing aids. I highly recommend them,they are extremely professional and a pleasure to do business with.Jim

Over the past decade I have worked with four different audiologists in four different cities. All were dedicated and knowledgeable professionals, but Dr. Andrew Valla at Marin Hearing Center outclasses them all! He is up to speed on all the latest tech and truly wants his patients to get the best help possible. I will never go anywhere else.

I went here to get custom ear plugs. The entire experience was rewarding. I scheduled the appointment over the phone. Robin was accommodating, personable and efficient. My appointment was on time and I had my earplugs in less than a week. They are incredibly comfortable. This is the third place I have been for earplugs. It is by far the cleanest, most informed and reasonably priced place. Thank you for the outstanding service.

After a difficult few weeks dealing with sudden hearing loss in my left ear, I felt welcomed and secure in their capable hands.
The test was through and the outcome showed further investigation was necessary.
After all other tests are completed I will most definitely return for hearing aid/aids.
I would definitely recommend this practice.

I first contacted Marin Hearing to get support for a hearing aid issued to my 92-year-old father by the Veterans' Hospital Auditory dept. in SF. Although we weren't customers when I walked in I was treated like one. Excellent support by Robin at the front desk who handled our needs expertly, quickly repairing my father's device (no charge). Also, because my father recently had a poor experience with a similar business in Marin, Robin's support made the experience even more appreciated. A simple act that had a big impact and created a new loyal customer. Thanks Again!

Let’s face it hearing aids are expensive- and when investing in them you want to feel comfortable with the audiologist that you choose - I can unequivocally say that dr Andrew Valla is superb in every way —/he spends a ton of time explaining in simple lay men’s terms what’s the aids can do for you .I would highly recommend him to anyone that asks me where I bought my hearing aids - his office staff is terrific and during these Covid times they are extremely careful with staggering appointments -use of masks hand sanitizers etc - I’ll be a fan for years to come -/ so happy to have found him

Just had a situation where I had to get in quick and find a solution to help with my Mom's hearing loss (she was here visiting and literally couldn't have conversations with my kids anymore). Kim got me in really quickly and we had a solution within 48 hours. Kim was kind and dealt really well with my stubborn mom 😉 Her and her whole staff are wonderful. Kim went above and beyond for us in many ways to help us out. Kim actually answered the phone and emails directly - amazing. She is knowledgable and professional and tries to find the right solution for the situation. Couldn't be happier - highly recommend.

I knew my hearing was going south, just not how much. I was pleased to find out that it was better than I thought. This gives me peace of mind. I was also able to discuss my tinnitus.

Marin Hearing Center has a pleasant office and a wonderful staff. Kim, the business owner and audiologist was very professional and easy to talk to. I recommend Marin Hearing Center to anyone with hearing problems.

Working with Dr. Valla and Marin Hearing Center for the past two years has been incredible. He brings so much experience and care to every appointment. I can't overstate how pleased I am with how we are working together to address my significant hearing issues thanks to his expertise and care.

Dr Valla gave us something that money can't buy in today's medical world. Generous time, thoughtful analysis, and most of all empathy for what it means psychologically to experience hearing loss in the aging process. My husband initially resistant like so many people and vaguely suspicious about the cost of hearing aids, Dr. Valla took the time to help him understand how hearing loss taxes the brain and increases aging. We had a wonderful experience in a difficult process and we both recommend him without reservation. Linda Mornell

Marin Hearing Center and Dr. Valla have been incredibly helpful, effective and generous. I have nothing but praise for their services. I consider myself incredibly lucky to have received Dr. Valla's first-rate care. Highest recommendations!

I am a professional musician, so my hearing is very important to me. This place was great. They have high tech equipment that was able to test which frequencies my ear plugs were canceling and not canceling out. They also tested background noise, my ears' ability to hear different types of speech and taught me about how a combination of antioxidants can help prevent hearing loss.

I saw Joseph when I was there and he was very friendly and knowledgeable. Would highly recommend this place.

Highly recommend this company. Kim and Robin are both consummate professionals--thorough, kind, and caring. This is my first experience with hearing aids (I'm losing the high end which affects my listening in group settings), and though I paid a little more than I might have online, the time and attention to getting the right device for me, and getting it fitted properly was well worth it. Kim let try out a demo set of Widex aids for about 6 weeks, long enough to get comfortable with the fit and the changes in sound. She was easy to negotiate with around price....I'm a happy customer. Thanks, Kim & Robin

I found Marin Hearing Center via an online search and based on all the positive reviews decided to have my first hearing test in MANY years there. I'm super impressed and would recommend this place to anyone -- in addition to testing my hearing, discussing most likely recent episodes of vertigo and onset of tinnitus, I got some great overall fitness tips from the doc who is also a triathlete! Very glad to have found Marin Hearing Center.

Having suffered from a severe hearing loss for many years, the only thing standing between me and the need for a cochlear implant is the great team at the Marin Hearing Center. Dr. Andrew Valla is a highly skilled audiologist with extensive experience in the nuances and complications of the major hearing aid systems. He is highly adept at fine tuning the instruments to obtain the optimal overall hearing improvement while carefully observing the sound quality and comfort level for the end user. Andrew is personable, generous and will work tirelessly toward a positive outcome. Robin, the office manager, makes sure that the operation runs smoothly and efficiently. This is undoubtedly the best option for hearing assistance in Marin county.

It was a real pleasure to meet Dr Valla for my audio evaluation for my hearing aids . He was very patient courteous and explained everything in detail to make sure It fit right and that I felt comfortable wearing them. He encouraged me not to hesitate to contact him any time with questions or concerns . I can not recommend him enough.

I found Dr. Valla to be very informative, intelligent and very helpful plus really being a cool guy. His assistance with my hearing has changed my life! I highly recommend him and his very efficient & friendly office. He will find the right device for you that will be custom made just for your ears.

An exceptional place: professional, personable, and patient service that really aims to personally cater to your hearing issues, with care and kindness.

Andy was very kind, a good listener, understanding, thorough, knowledgeable and clear in describing test results/the reason for a referral to an ENT.

Wonderful and pleasant experience. All questions & concerns addressed and answered. Very professional staff that made sure you were making the right choices. I highly recommend these people.